Comprehensive IT Services for Your Business
From operational assessments to ongoing managed services, we provide everything your business needs to operate securely and efficiently.
Core IT Services
Enterprise-grade solutions tailored for small businesses
Operational Assessment
We conduct a comprehensive and proprietary assessment, based on over 43 years of IT management experience for Fortune 500 companies, and provide you with our all-inclusive report and set of recommendations.
- Complete infrastructure audit
- Security vulnerability assessment
- Cost optimization analysis
- Compliance review
- Strategic IT roadmap
- Risk reduction recommendations
Security Operations
We build security from the ground up with layered defenses. Traditional anti-virus provides baseline protection, while Endpoint Detection & Response (EDR) and Managed Detection & Response (MDR) deliver advanced threat hunting and automated incident response around the clock. Zero trust application controls ensure only authorized software runs on your systems. Combined with risk assessments, security policy development, and Active Directory hardening, your business stays protected against modern threats.
- Anti-virus deployment & management
- Endpoint Detection & Response (EDR)
- Managed Detection & Response (MDR)
- Zero trust application controls
- 24x7 threat monitoring & alerting
- Active Directory management & hardening
- Security policy development
- Incident response planning
- Monthly security reporting
Solutions
Our comprehensive relationships with various solution providers coupled with our detailed implementation strategy adds value where our clients gain efficiencies.
- Microsoft 365 & Google Workspace
- Cloud backup solutions
- Email encryption services
- Enterprise WiFi deployment
- Server installation
- Secure fax solutions
Clinical Device Integration
Our experience with deployment of various EMR solutions allows us to assist clinical practices with device integrations.
- EMR system implementation
- Medical device connectivity
- Clinical workflow optimization
- HL7 interface development
- Device data integration
- Training and support
Expert Care Services
Our branded Expert Care Services are based on Fortune 500 support methodology thus giving small business functional and proven enhanced managed services.
- Remote helpdesk support
- On-site technical support
- Anti-virus, EDR/MDR & 24x7 monitoring
- Asset management & reporting
- Device monitoring & maintenance
- Server & network maintenance
Project Management
Our team has proven and demonstrated project management experience for office relocations, large technology deployments, application implementations.
- Office relocations
- New equipment deployment
- Software migrations
- Application rollouts
- Windows 11 upgrades
- Vendor coordination
Customized Expert Care Services
Developed with the business - all managed services detailed below
Remote Helpdesk and End-User Device Expert Care Services
Full first level support from live Expert IT technicians.
- Live technician support
- Secure remote sessions
- User account creation
- Email setup assistance
Onsite Support Service
Diagnostic and repair for devices inaccessible remotely.
- Physical diagnostics & repair
- Equipment installation
- Clinical device relocation
- Device integration
Anti-Virus, EDR/MDR & Zero Trust Security
Layered endpoint protection with anti-virus, advanced threat detection, and 24x7 monitoring.
- Anti-virus agent installation & management
- Endpoint Detection & Response (EDR)
- Managed Detection & Response (MDR)
- Zero trust application controls
Asset Management
Hardware and software logging for insurance and compliance.
- Hardware inventory tracking
- Software license management
- Insurance documentation
- Compliance reporting
Critical End-User Device Backup
Backup software with certified device setup and monitoring.
- Backup software installation
- Certified device setup
- Job status monitoring
- Monthly backup reports
End-User Device Monitoring
Monitoring agent installation for device status tracking.
- Monitoring agent deployment
- Device status tracking
- Error identification
- Proactive alerts
File Server Local Backup
Server backup software setup with certified device configuration.
- Server backup software
- Certified backup devices
- Job monitoring
- Monthly reports
Monthly Server Maintenance
Critical patch installation with system reboots.
- Critical patch installation
- Scheduled reboots
- Security updates
- Monthly reporting
End-User Device Maintenance
Critical patch installation with reboots for workstations.
- Workstation patching
- Security updates
- Scheduled reboots
- Monthly reporting
Network Device Maintenance
Quarterly firmware updates for switches, firewalls, and access points.
- Switch firmware updates
- Firewall maintenance
- Access point updates
- Quarterly reporting
Managed Security Operations
Active Directory review and comprehensive security reports.
- Active Directory review
- Security reporting
- Access management
- Policy enforcement
Project Management
Large installations, office moves, and technology deployments.
- Large installations
- Office relocations
- Application deployments
- Software upgrades
File Server Encrypted Cloud Backup
Server backup software with encrypted cloud storage.
- Cloud backup configuration
- End-to-end encryption
- Job status monitoring
- Monthly reporting
Industry-Specific Solutions
Specialized expertise for regulated industries
Medical IT Services
Specialized IT solutions for healthcare practices
- EMR support & implementation
- Clinical device integration
- HIPAA compliance assistance
- Practice management systems
- Secure wireless networks
- Medical device connectivity
- Technology selection
- Vendor management
- Application upgrades
- Workflow optimization
Legal IT Services
Technology solutions tailored for law firms
- Paperless office migration
- Legal application support
- Document management systems
- Workflow optimization
- Secure file sharing
- Network design
- Technology selection
- Vendor management
- Application upgrades
- Security operations
Construction IT Services
IT solutions for construction and project-driven businesses
- Mobile workforce connectivity
- Project management systems
- Field-to-office communication
- Cloud-based document sharing
- Equipment tracking systems
- Secure remote access
- Network infrastructure
- Data backup & recovery
- Vendor coordination
- Cybersecurity solutions
Manufacturing IT Services
Technology solutions for manufacturing operations
- Production system integration
- Network infrastructure design
- Industrial device connectivity
- ERP system support
- Data backup & disaster recovery
- Secure wireless deployment
- Compliance & documentation
- Remote monitoring solutions
- Vendor management
- Cybersecurity operations
Our Service Process
A proven methodology for delivering results
Assess
Comprehensive evaluation of your current IT environment, security posture, and business needs.
Build
Design customized solutions aligned with your business objectives and budget.
Implement
Expert deployment with minimal disruption to your daily operations.
Document
Complete documentation for compliance, training, and business continuity.
Let's Talk About Your IT Needs
Ready to bring Fortune 500 technology solutions to your business? Contact us for an operational assessment.