Privacy Policy

Last Updated: January 2025

1. Introduction

Expert IT Operations, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a consultation or assessment
• Subscribe to our communications
• Engage our services

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Provide, maintain, and improve our services
• Send you technical notices and support messages
• Communicate with you about services, offers, and events
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and the rights of others
• With your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. HIPAA Compliance

For our healthcare clients, we maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA). We have implemented appropriate safeguards to protect Protected Health Information (PHI) in accordance with HIPAA requirements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: